Sanatan Sandesh

Frequently Asked Questions (FAQs)FAQ's

1. How long will it take to receive my astrology report/consultation?
We strive to deliver your personalized report or consultation details within 3 days (72 hours) of placing the order and confirming payment.

2. How will I receive my report?
Your report will be delivered electronically, typically via the email address you provided during the order placement.

3. What should I do if my order is not delivered after 3 days?
This is a very rare scenario. If your order has not been delivered after the specified 3 days, please share your order details and proof of payment at faithandsprituality@gmail.com. We will prioritize resolving the issue immediately.


4. What information do you need to create my astrology chart (Kundli)?
To generate an accurate chart, we need your exact Date of Birth, Time of Birth, and Place of Birth (City, State, Country).

5. Which system of astrology do you use?
We primarily follow the principles of Vedic Astrology (Jyotish), which is based on the Sidereal Zodiac. Depending on the specific service, we may also incorporate elements of Nadi or KP systems.

6. Are my personal details kept private?
Absolutely. We maintain strict confidentiality. Your personal information (name, birth details, and consultation content) is used only for generating your report and will not be shared with any third party.

7. What payment methods do you accept?
We accept major credit/debit cards, Net Banking, and popular Indian payment wallets/UPI (Unified Payments Interface).

8. Are there any hidden charges?
No. The price listed for the service on the website is the final price, inclusive of all taxes (if applicable).

9. Can I ask follow-up questions after receiving the written report?
Our standard written reports typically do not include follow-up questions. If you require an interactive session, please opt for ‘Personal Questions’ service. You can also book a Live Phone/Video Consultation service by contacting us through email faithandsprituality@gmail.com

10. What options do I have under languages to order my astrology report?
Currently you can select from Hindi and English language. If you have requirement in any other language, please drop and email at faithandsprituality@gmail.com and we will let you know the possibility of providing your report in desired language.

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